Refund policy

Final sale

All trading-card singles and sealed trading-card products sold by Lotus Vinci Cards are final sale, whether opened or unopened.

We do not accept returns or exchanges for change of mind, changes in market value, or dissatisfaction with cards pulled from sealed products. Specific cards or pulls are not guaranteed.

Please review each listing’s photographs, description, language, and stated condition before purchasing.

Problems with your order

If your order arrives damaged, contains an incorrect item, or has missing items, please contact support@lotusvinci.com promptly with your order number, a description of the issue, and relevant photographs of the items and packaging.

Please retain the items and original packaging while we investigate. We will review your request and arrange an appropriate resolution, which may include a replacement or refund.

Do not return merchandise without contacting us for authorization and instructions.

Your rights

This policy does not limit any rights or remedies available under applicable law.